worry-free website maintenance & care
WordPress requires regular updates and maintenance to help keep your website secure, reliable and running smoothly. Our WordPress Website Care Packages take the technical work off your hands, giving you peace of mind while keeping you informed with regular care reports and insights.
Both plans include WordPress updates, backups, security checks and same-day emergency critical security updates. The difference comes down to the level of security monitoring, reporting and hands-on support. If you simply want your website maintained, Just Keep It Updated is a great starting point. If you’d also like insights into your website’s traffic, performance and search visibility, plus help with minor website updates, Updated & Optimized offers those additional benefits.
Annual Plan: $605/year +GST
Get 1 month free when you pay annually
Ideal for website owners who want ongoing maintenance, enhanced security monitoring and 3 hours of website updates annually. Monthly reports keep you informed on website health, performance and visibility.
Annual Plan: $330/year + GST
Get 1 month free when you pay annually
Ideal for website owners who want peace of mind knowing their website is regularly maintained, backed up and checked for potential security issues, without having to manage updates themselves.
Just Keep It Updated covers essential WordPress maintenance, including updates, backups and security checks to help keep your website secure, stable and running smoothly.
Updated & Optimized includes everything in Just Keep It Updated, plus enhanced security monitoring, website performance checks, SEO and search visibility insights, analytics reporting and time for minor website updates. You'll not only have your website regularly maintained and monitored, but also gain a better understanding of its performance and online visibility.
The Updated & Optimized plan also includes 15 minutes of minor website updates per month (up to 3 hours annually), such as small content changes, text edits and image replacements.
Yes. Like any software, WordPress needs regular updates and maintenance to keep your website running smoothly. Outdated plugins, themes or WordPress software can introduce security vulnerabilities, cause compatibility issues or affect your website's functionality.
Ongoing maintenance includes software updates, regular backups, security checks and monitoring your website's overall health. This helps reduce risks, identify potential problems early and keep your website secure, reliable and up to date — without you having to manage the technical details yourself.
Once you sign up, you'll receive an email outlining the next steps to get your maintenance plan set up.
To get started, we'll typically need your website address and WordPress administrator login so we can access your site and configure the necessary maintenance services, including updates, backups and security checks.
In some cases, we may also need access to your hosting account or control panel to configure hosting-level features, such as backups or PHP settings, when required.
Once everything is set up, we'll take care of your website's ongoing maintenance, keeping WordPress updated, performing regular backups and checking for potential security issues — so you can focus on your business without having to manage the technical details yourself.
The Updated & Optimized plan includes 15 minutes of website update time per month, which can be used for small changes such as text edits, image updates, adding blog posts, adjusting layout elements, fixing minor issues or making small improvements to your website.
Larger requests, more complex changes or new functionality may require a separate quote. Unused time does not roll over to the following month.
No - the included update time is reserved for you each month. If it isn’t used during that month, it simply resets when the next billing period begins.
Although we take precautions to help protect your website, no website can be guaranteed 100% secure. Regular updates, backups and security scans help reduce risks, but malicious attacks, software vulnerabilities and other unexpected issues can still occur.
Our maintenance plans include regular backups and security checks to help identify potential problems. If an issue arises during an update, such as a plugin or theme conflict, we'll assess the situation. Where appropriate, we can restore your website from a recent backup.
Malware removal, website recovery and other troubleshooting beyond routine maintenance are not included in the standard plan and may incur additional charges at our regular hourly rate. We will always discuss the issue with you and get your approval before proceeding with any additional billable work.
note: ink design is not responsible for losses or damages arising from hacking, malicious attacks, hosting provider failures, search engine blacklisting, software bugs or other issues beyond our reasonable control.
Our website care plans are simple and flexible, with no long-term commitment. You're free to cancel anytime, no questions asked.
Your plan will remain active until the end of your current paid billing period. Please note that refunds are not provided for any unused time remaining in that period.
THE SERVICE AFTER LAUNCHING
Chantal was amazing every step of the way in designing our website. Extremely professional, responds to questions in a timely manner and was very patient. Very reasonable, and the service after launching the site has been great. We would highly recommend ink design!
- TAMARA @ KRCOMREF.CA