WORDPRESS WEBSITE MAINTENANCE

The Basic plan focuses on essential maintenance such as updates, backups, and security monitoring to keep your website stable.

The Full plan goes further by providing deeper security monitoring, performance checks, SEO insights, analytics reporting, and time each month for website updates. This helps you not only maintain your website, but also understand how it’s performing and keep it improving over time. It also includes 30 minutes per month (6 hours total per  year) of regular website updates.

Yes. WordPress websites require regular updates, security monitoring, backups, and performance checks to stay healthy. Without ongoing maintenance, websites can become vulnerable to hacks, slow performance, plugin conflicts, or broken functionality. A maintenance plan ensures your website stays secure, updated, and running smoothly.

After you sign up, you’ll receive an email outlining the next steps to get your maintenance plan set up.

To begin, we typically just need your website address and WordPress administrator login. This allows us to securely access your site and start configuring updates, backups, and security monitoring.

In some cases, we may also request access to your hosting account or control panel. This helps us properly configure server-level settings such as backups, security, and PHP updates when required.

Once we have the necessary access, we’ll handle the setup and ongoing maintenance so your website continues running smoothly without you needing to manage the technical details.

The Updated & Optimized Full Plan includes 30 minutes a month of  time that can be used for small website changes such as text edits, image updates, adding blog posts, adjusting layout elements, fixing minor issues, or making small improvements to your site. Larger requests or new functionality may require a separate quote.

No — the included update time is reserved for you each month. If it isn’t used during that month, it simply resets when the next billing period begins.

While we take every precaution to prevent malware attacks and hacks, no website can ever be 100% secure. Ink Design is not responsible for any damage or loss to your business arising from issues with hosting providers, Google blacklisting, malicious attacks, hacks, bugs, or other errors.

Please note that during updates, themes or plugins may conflict, which could cause temporary issues on your website. Malware scans can help detect if your site has been compromised. In the rare event of a conflict, we can restore your site from a backup.

Any additional time required to resolve issues beyond routine maintenance will be billed at the standard hourly rate, and we will always consult with you before proceeding with any work.

Our website care plans are simple and flexible. There’s no long-term commitment - you’re free to cancel anytime, no questions asked. Your plan will remain active until the end of the billing period you’ve already paid for. Please note that refunds are not provided for unused time.